Speaker Details

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Profile

Erin started out as an Outside Sales Rep for WCA Waste Corporation in 2007. In 2012 she joined with 2 partners and started Houston Waste Solutions where she is now the VP of Sales and Operations and has expanded that business to include Smooth Move Services (portable toilets) and Houston Waste Services (Commercial Front Load). Her focus as an Operations manager has always been to bring her Customer Service and Sales background to the Operation side of the waste business. With over 50 trucks on the road each day and a constantly growing service area and customer base all 3 companies under the HWS umbrella have become leaders in Houston with a reputation for Outstanding Customer Service.

Sessions

• Back to the Basics: Customer Service Best Practices Any Hauler Can and Should Implement

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